On-demand computer scanning and disinfection

To scan and disinfect user computers on demand, Advanced EDR uses the task infrastructure.

Required permissions

The user account used to access the web console must have the Launch scans and disinfect permission assigned to its role. For more information about the permissions system, see Managing roles and permissions.

Types of on-demand scans

Immediate (Disinfect option)

A task that starts immediately and which scans and disinfects the local file system (it does not scan network drives).

Advanced EDR creates a task with these characteristics:

  • Maximum run time: Unlimited.

  • Task start:

    • If the target computer is turned on, the task starts as soon as it is launched.

    • If the target computer is turned off, the task is postponed until the computer becomes available within the next 7 days.

  • The computer areas that are scanned are as follows:

    • Memory.

    • Internal storage devices. Complete file system, all extensions.

    • Storage devices physically connected to the target computer (USB drives and others). Complete file system, all extensions.

  • The default action that is taken is:

    • When detecting a disinfectable file: The file is replaced with a clean version.

    • When detecting a non-disinfectable file: The file is deleted and a backup copy is moved to quarantine.

Accessing on-demand disinfection tasks

From the computer tree

  • Select Computers in the top menu. Select the My organization tab of the computer tree in the left panel.

  • To launch an immediate disinfection task on a group of computers, select the context menu of the group. Select Disinfect . The New disinfection task created message appears and the task is added to the list in the Tasks section.

From the computer tree list

  • Select Computers in the top menu. Select the My organization tab of the computer tree in the left panel.

  • Select the group of computers. Select the checkboxes of the computers you want to scan.

  • To launch an immediate disinfection task, if you have selected a single computer, select the computer context menu. Select Disinfect If you have selected more than one, select Disinfect in the toolbar above. The New disinfection task created message appears and the task is added to the list in the Tasks section.