General settings

The general settings enable you to configure how Advanced EDR behaves with respect to updates, the removal of competitor products, and file and folder exclusions from scans.

Local alerts

Field	Description
Show malware, firewall, and device control alerts	In the text box, type a custom message to include in the alert. The Advanced EDR agent shows a pop-up window with the configured text.
Show an alert every time the web access control feature blocks a page	A pop-up window displays on the workstation or server every time Advanced EDR blocks a web page. You can disable this feature for Windows computers.
Fields in the Local Alerts section

Updates

See Product updates and upgrades for more information about how to update the agent, the protection, and the signature file of the client software installed on user computers.

Uninstall other security products

See Protection deployment overview for more information about how to configure the action to take if another security product is already installed on user computers.

See Supported uninstallers for a complete list of the competitor products that Advanced EDR uninstalls automatically from users’ computers.

Files and paths excluded from scans

Configure items on your computers that the security software does not block, delete, or disinfect when it scans for malware.

Exclusions disable advanced protection for the specified files and file paths. Because this setting can cause potential security issues, we recommend that you only exclude files and paths to resolve performance problems.

Exclusions set by a partner

By default, you cannot edit or delete the workstations and servers settings inherited from a partner If a partner configured scan exclusions to be editable, the setting profile shows the label, Editable Exclusions. You can add exclusions but you cannot delete or edit the list of exclusions defined by the partner.

If your partner changes the status of the settings from editable to non-editable, the exclusions you added no longer apply. Only the exclusions from the partner apply. If the partner changes the configuration again to be editable, then the exclusions you previously added are restored and applied.

Exclude the following disk files

Specify files on the hard disk of your protected computers that will not be deleted or disinfected by Advanced EDR.

Field	Description
Extensions	Specify the extensions of files that will not be scanned.
Folders	Specify folders whose content will not be scanned. You can use system and user variables to exclude folders from monitoring. You cannot exclude folders by using user-created variables.
Files	Specify files that will not be scanned. You can use wildcard characters ? and *. If you do not specify the path to a file, the file is excluded from scans in all folders where it is located. If you specify the path, the file is excluded from scans only in that folder. You cannot use wildcards when specifying the full path to a file.
Disk files that will not be scanned by Advanced EDR

To prevent the advanced protection from blocking trusted software, even temporarily, and still make sure that telemetry data continues to be sent to Cytomic to analyze application behavior, we recommend that you use the authorized software module instead of exclusions. For more information, see Authorized software settings.