Checking deployment
There are three complementary ways in which you can check the result of the Advanced EDR software deployment operation across the managed network:
-
Using the Protection status widget. See Protection status for more information.
-
Using the Computer protection status list. See Computer protection status for more information.
-
Using the Event Viewer Application log on Windows computers.
Windows Event Viewer
The Application log in the Event Viewer provides extended information about the result of the installation of the agent on the user’s computer and how it works after it is installed. The table below shows the information provided by Advanced EDR in each field of the Event Viewer.
| Message | Level | Category | ID |
|---|---|---|---|
|
The device %deviceId% was unregistered |
Warning |
Registration (1) |
101 |
|
The device %deviceId% was registered |
Information |
Registration (1) |
101 |
|
A new SiteId %SiteId% was set |
Warning |
Registration (1) |
102 |
|
Error %error%: Cannot change SiteId |
Error |
Registration (1) |
102 |
|
Error %error%: Calling %method% |
Error |
Registration (1) |
103 |
|
Error %code%: Registering device, %description% |
Error |
Registration (1) |
103 |
|
Installation success of %fullPath% with parameters %parameters% |
Information |
Installation (2) |
201 |
|
A reboot is required after installing %fullPath% with parameters %parameters% |
Warning |
Installation (2) |
201 |
|
Error %error%: executing %fullPath% with parameters %parameters% |
Error |
Installation (2) |
201 |
|
Message: %Module% installer error with following data: |
Error |
Installation (2) |
202 |
|
Uninstallation success of product with code %productCode% and parameters %parameters% |
Information |
Uninstallation (4) |
401 |
|
A reboot is required after uninstalling product with code %productCode% and parameters %parameters% |
Warning |
Uninstallation (4) |
401 |
|
Error %error%: Uninstalling product with code %productCode% and parameters %parameters% |
Error |
Uninstallation (4) |
401 |
|
Uninstallation of product with code %productCode% and command-line parameters %commandLine% was executed |
Information |
Uninstallation (4) |
401 |
|
Error %error%: Uninstalling product with code %productCode% and command-line parameters %commandLine% |
Error |
Uninstallation (4) |
401 |
|
Error %error%: Uninstalling product with code %productCode% and command-line parameters %commandLine% |
Error |
Uninstallation (4) |
401 |
|
Generic uninstaller executed: %commandLine% |
Information |
Uninstallation (4) |
402 |
|
Error %error%: Generic uninstaller executed %commandLine% |
Error |
Uninstallation (4) |
402 |
|
Configuration success of product with code %productCode% and command-line parameters %commandLine% |
Information |
Repair (3) |
301 |
|
A reboot is required after configuring product with code %productCode% and command-line parameters %commandLine% |
Warning |
Repair (3) |
301 |
|
Error %error%: Configuring product with code %productCode% and command-line parameters %commandLine% |
Error |
Repair (3) |
301 |