Requirements for iOS platforms

Supported operating systems

  • iOS 13 / iPadOS 13

  • iOS 14 / iPadOS 14

  • iOS 15 / iPadOS 15

  • iOS 16 / iPadOS 16

  • iOS 17 / iPadOS 17

Hardware requirements

The minimum space required to install the security software varies depending on the operating system version installed on the device. On average, the security software requires 12 MB of available space for installation.

Network requirements

The application installed on the mobile device uses the Apple Push Notification service to communicate with Advanced EPDR. If the device is connected to the network by 2G, 3G, or 4G, there are no specific network requirements.

If the device is connected to the network by Wi-Fi, Access Point (AP), or other method, it connects to specific servers. Make sure these ports are available:

  • TCP 5223 to communicate with the Apple Push Notification service.

  • TCP 443 or 2197 to send notifications.

Servers that make up the Apple Push Notification service use load balancing. The device will not always connect to the same IP address. We recommend that you configure your firewall to allow connections to the entire 17.0.0.0/8 range assigned to Apple. If this is not possible, allow connections to these IP ranges:

For IPv4:

  • 17.249.0.0/16

  • 17.252.0.0/16

  • 17.57.144.0/22

  • 17.188.128.0/18

  • 17.188.20.0/23

For IPv6:

  • 2620:149:a44::/48

  • 2403:300:a42::/48

  • 2403:300:a51::/48

  • 2a01:b740:a42::/48

For more information, see https://support.apple.com/en-us/HT203609.

Permissions required on the device

To use all of the Advanced EPDR features, the user of the device must allow these permissions:

  • Get location

  • Device location services

  • Background location access

  • Filter network content

  • Receive push notifications

  • Send notifications

  • Allow background app refresh