Installation requirements
Make sure the computer you want to install the security software on meets these system and network requirements.
On 30 June 2025, our Mac protection for these OS versions will become End of Life (EOL): macOS Yosemite, El Capitan, Sierra, High Sierra, or Mojave. After the EOL date, the product license will be automatically removed from all computers that run these OS versions, and you will not be able allocate licenses to affected computers. Computers without a license will have all protections disabled, lose access to Collective Intelligence, stop receiving signature file updates, and cease to run assigned tasks. See https://www.watchguard.com/wgrd-trust-center/end-of-life-policy.
Supported operating systems
See Supported operating systems.
Hardware requirements
Network requirements
Advanced EDR requires access to multiple Internet-hosted resources. It requires access to ports 80 and 443. For a complete list of the URLs that Advanced EDR requires access to, see Local ports and URL access.
The Advanced EDR agent requires access to port 33000 for protected computers on the network to communicate with each other (see Endpoint Access Enforcement settings) and with the Firebox or Access Point devices (see Network Access Enforcement
To activate the product, access to certain IP address ranges is required. For more information, see IP addresses required for product activation.
Time synchronization of computers (NTP)
Although not an essential requirement, we recommend that the clocks on computers protected by Advanced EDR be synchronized. This synchronization is normally achieved using an NTP server. See Time synchronization of computers (NTP).
Required permissions
For the protection to operate correctly, you must enable:
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Network extensions.
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System extensions.
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Full disk access.
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Background execution.
For more information, see Required permissions.